--- title: Pallet Packaging Compatibility description: What is the "Pallet Packaging" feature and what product offerings is it compatible with? --- [Skip to content](https://support.eniture.com/pallet-packaging-compatibility#main-content) English Show submenu for translations [Open Support Ticket](https://support.eniture.com/kb-tickets/new?hsLang=en) [![eniture\_w89\_h34.jpg\]](https://support.eniture.com/hs-fs/hubfs/eniture_w89_h34.jpg?height=40&name=eniture_w89_h34.jpg)](https://eniture.com/) - [Open a support ticket](https://support.eniture.com/kb-tickets/new) - [System status](https://status.eniture.com/) - [Visit the blog](https://blog.eniture.com/) Open main navigation Close main navigation - [Open a support ticket](https://support.eniture.com/kb-tickets/new) - [System status](https://status.eniture.com/) - [Visit the blog](https://blog.eniture.com/) - English Show submenu for translations - [Open Support Ticket](https://support.eniture.com/kb-tickets/new) - [Contact us](https://eniture.com/contact/) [Contact us](https://eniture.com/contact/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.eniture.com/?hsLang=en) 2. [LTL Freight](https://support.eniture.com/ltl-freight?hsLang=en) October 30, 2026 # Pallet Packaging Compatibility ## What is the "Pallet Packaging" feature and what product offerings is it compatible with? Accurate LTL freight quotes depend on knowing the dimensions and weight of every handling unit in a shipment — and that starts with identifying the right pallet. The Pallet Packaging feature lets subscribers of Eniture Technology's LTL Freight Quotes products define the pallet sizes available for shipping, so the correct handling unit dimensions are used when requesting a rate. Not all products currently support this feature; compatibility details and access instructions for each platform are provided below. ## What does the Pallet Packaging feature do? The Pallet Packaging feature allows merchants to identify the pallet sizes available for shipping purposes.  During the checkout process, the contents of the shopping cart are analyzed and the programming identifies the pallet which: 1. Has a length or width that is larger than the longest dimension of any item in the shopping cart. 2. Of the pallets that satisfy condition 1 above, has the smallest surface area. The pallet that satisfies both conditions is selected as the pallet to be used to build the handling unit. A *handling unit* is a pallet and its contents.  A *shipment* may consist of multiple handling units. Afterward, based on the contents of the cart, the programming determines the height of the handling unit. A shipment may require multiple handling units depending on the merchant's settings for maximum handling unit height and weight.  ## How is the handling unit used to obtain an LTL freight quote? How the information about the handling unit is used depends on the type of pricing tariff you have with your LTL freight provider, and the capability of its Application Programming Interface (API). There are two types of pricing tariffs possible: 1. NMFC tariff - This is the traditional method of rating LTL freight which uses Freight Classes as determined by the National Motor Freight Traffic Association ([NMFTA](http://www.nmfta.org/)). 2. Dimensionally rated tariff - Sometimes also referred to as a "Density-based tariff".  This type of tariff requires that the dimensions of the pallet (or crate, etc.) be included when calculating a shipping rate quote. Some LTL providers have the capability to assign either type of tariff to a customer.  Others are limited to only one type of tariff. #### Obtaining a quote for an account with an NMFC tariff Quotes for accounts with an NMFC tariff require only the total weight per commodity class (freight class).  The Pallet Packaging feature is useful only in determining the total number of pallets required for the shipment so that the total weight of the pallets can be added to the shipment weight when obtaining an LTL freight quote. The Pallet Packaging feature is billed for on a usage basis. Since the weight of a pallet rarely impacts the quoted LTL freight rate, merchants with an NMFC tariff may elect not to use this feature. #### Obtaining a quote for an account with a dimensionally rated tariff The dimensions of a handling unit are extremely important when a dimensionally rated tariff is in use. The Pallet Packaging feature will determine the overall dimensions of the handling unit and the information will be provided to the LTL freight provider so that an accurate shipping rate can be returned. Merchants that are subject to a dimensionally rated tariff will need to use the Pallet Packaging feature. ### How do I get access to the Pallet Packaging feature? #### BigCommerce Enable the Pallet Packaging feature within the **Real Time Shipping Quotes** app by navigating to the app's settings and selecting the **Pallets** tab. #### Magento Contact Eniture support or visit [eniture.com](https://eniture.com) to confirm whether a Pallet Packaging solution for Magento is currently available. If released, it will be made available as a separate module (also known as an extension). #### Shopify LTL Freight Quotes apps will have a tab in the app preferences labeled "Pallets". View the page on that tab to enable the feature and identify the pallet sizes you have on hand. Eniture Technology also publishes the Real Time Shipping Quotes app for Shopify. The Pallet Packing feature can also be enabled within this app. #### WooCommerce The Pallet Packaging feature is available to WooCommerce merchants through an add-on  plugin.  To learn more about the add-on plugin and to download the installation file, navigate to [eniture.com \> Products \> WooCommerce \> Pallet Packaging](https://eniture.com/woocommerce-pallet-packaging/). ### Related Documents [Identifying Pallets For LTL Freight Quotes](https://support.eniture.com/identifying-pallets-for-ltl-freight-quotes?hsLang=en) [Options For Pallets & Other Handling Units](https://support.eniture.com/options-for-pallets-other-handling-units?hsLang=en) [What Is Dimensionally Rated LTL Freight](https://support.eniture.com/what-is-dimensionally-rated-ltl-freight?hsLang=en) - [General](https://support.eniture.com/general?hsLang=en) - [LTL Freight](https://support.eniture.com/ltl-freight?hsLang=en) - [Small Package (Parcel)](https://support.eniture.com/small-package-parcel?hsLang=en) - [BigCommerce](https://support.eniture.com/bigcommerce?hsLang=en) - [Magento](https://support.eniture.com/magento?hsLang=en) - [Shopify](https://support.eniture.com/shopify?hsLang=en#main-content) - [LTL](https://support.eniture.com/shopify?hsLang=en#ltl) - [WIX](https://support.eniture.com/wix?hsLang=en) - [WooCommerce](https://support.eniture.com/woocommerce?hsLang=en) - [FreightDesk Online](https://support.eniture.com/freightdesk-online?hsLang=en) - [Open a support ticket](https://support.eniture.com/kb-tickets/new) - [System status](https://status.eniture.com/) - [Visit the blog](https://blog.eniture.com/) [![Eniture Technology](https://support.eniture.com/hs-fs/hubfs/eniture_tech_orange_final_500x192.png?width=200&height=77&name=eniture_tech_orange_final_500x192.png "Eniture Technology")](https://eniture.com) Eniture Technology Help Center Copyright © 2025, Eniture Technology