---
title: What is liftgate delivery?
description: Learn about liftgate delivery and why it may be important to your eCommerce store if you are offering LTL freight as a shipping option.
---

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October 27, 2026

# What is liftgate delivery?

## Learn about liftgate delivery and why it may be important to your eCommerce store if you are offering LTL freight as a shipping option.

## What is liftgate delivery?

**Liftgate delivery** (also known as "lift gate" delivery) is an **LTL freight** service that uses a hydraulic lift on the rear of the truck to unload freight when no loading dock is available at the delivery address.

 

![Lift-Gate-Service](https://support.eniture.com/hubfs/Lift-Gate-Service.png)

## When is liftgate delivery required, and what does it cost?

Liftgate delivery is nearly always required for residential delivery addresses. LTL freight carriers typically charge a fee for liftgate delivery; the amount varies significantly between carriers and can sometimes be negotiated down for account holders with sufficient volume.

## What should you know about liftgate availability and delays?

Liftgates are not installed on all trucks in a carrier's fleet. If the delivering terminal lacks a liftgate-equipped truck, delivery can be delayed — sometimes by days. If you anticipate a frequent need for liftgate delivery, ask prospective LTL freight carriers:

- What percentage of their fleet is equipped with a liftgate?
- What are their policies and procedures when the delivering terminal does not have a liftgate-equipped truck available?

 

 

![Example of lift gate in use](https://hf-files-oregon.s3.amazonaws.com/hdpeniture_kb_attachments/2018/01-12/e845ba5e-84f2-45f8-ad72-ee7f2a828f73/lift-gate.png)

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