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Screenshot of the WooCommerce Checkout Page

Instructions on what to include in a screenshot of the WooCommerce checkout page to help expedite support.

When you open a support ticket (support@eniture.com) for one of our Woocommerce quoting plugins, it's beneficial to include screenshots that illustrate the issue you are reporting. A screenshot of the Checkout page is usually the most helpful one you can provide. When capturing the screenshot, make sure it includes:

  1. The contents of the cart;
  2. The address used for the ship-to address;
  3. The quoted shipping rates.

Unless the problem is obvious (for example, and error message is present) provide some commentary on why you believe there is a problem. The more information you provide, the quicker we'll be able to understand and address your issue.