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Residential Address Detection Plans - BigCommerce

Information about the plans and pricing for the Residential Address Detection add-on in the Real-time Shipping Quotes app for BigCommerce.

What Is the Address Verification Wallet?

The address verification add-on uses a prepaid plan that works like a wallet. The wallet is depleted as supported ship-to addresses are evaluated.

A single Residential Address Detection (RAD) response supports both:

  • Address Type Detection
  • Checkout Address Alerts

Checkout Address Alerts depends on Address Type Detection and cannot be enabled unless Address Type Detection is also enabled. When both features are enabled, they use the same RAD response. Only one lookup is consumed per address validation, regardless of whether Address Type Detection is enabled by itself or together with Checkout Address Alerts.

For instructions on configuring these features, refer to the Ship-to Address Settings section of the BigCommerce Real-time Shipping Quotes User Guide.

What Plans Are Available?

The available plans are:

  • 100 lookups per month - $5.00 (5 cents each)
  • 250 lookups per month - $10.00 (4 cents each)
  • 500 lookups per month - $15.00 (3 cents each)
  • 1,000 lookups per month - $20.00 (2 cents each)
  • 2,500 lookups per month - $25.00 (1 cent each)

Your current plan, remaining budget, subscription status, start date, and end date can be viewed under Ship-to Address Settings in the app.

What Countries Are Supported?

Address type detection is available for ship-to addresses in:

  • United States
  • Canada
  • Australia
  • Belgium
  • Great Britain

The amount deducted from your wallet can vary by country.

Ship-to addresses in unsupported countries will not reduce your wallet balance.

What Happens if My Wallet Is Depleted Before the Renewal Date?

If your wallet is fully depleted before the end of the billing cycle, the next subscription begins automatically.

This allows the address verification features to continue operating without interruption.

If your plan is renewing multiple times during a billing cycle, consider selecting a larger plan. A larger plan may provide a lower cost per lookup.

What Happens to Unused Lookups?

Unused lookups do not roll over to the next billing cycle.

For example, if you're subscribed to the 100-lookups plan and use 80 lookups before the plan expires, the new billing cycle will begin with 100 lookups.

When Does a Plan Change Take Effect?

You can select a different plan at any time using the Auto-renew setting under Ship-to Address Settings.

The selected plan will take effect when the current subscription expires or its wallet is depleted, whichever occurs first.

How Are the Plans Paid For?

The payment method associated with your Real-time Shipping Quotes subscription is also used for the address verification add-on.

Credit card transactions are securely processed by Stripe. Eniture Technology does not store your credit card information on its website.

Additional Resources