Professional Installation Services

Does Eniture Technology offer professional installation services or assistance?

Eniture Technology does not offer professional installation services and does not charge a fee for installation. The steps for installation and setup are straightforward and well-documented in the User Guide.

There is very little benefit to having Eniture Technology perform the installation on your behalf. Because one hundred percent of the data input must come from you, the process would involve collecting your required inputs via spreadsheets and emails and then entering them into the app/plugin — you are better off reading the User Guide and entering the data directly yourself.

What assistance does Eniture Technology provide?

Eniture Technology will provide support for any step or concept in the User Guide that you need help with. If you need help, contact Eniture Technology's customer support using one of the following methods...

• Chat with a 24/7 AI Support Agent [chat now]
• Email support@eniture.com
• Fill out the Open Support Ticket form [open a new ticket]
• Phone 404-787-6037 extension 2

If it is obvious that there hasn't been an attempt to implement the instructions in the User's Guide, we will ask you to follow the instructions in the User's Guide and check in with us with on specific parts that you are having difficulty with.

Can I hire a third-party web developer to do the install/set up?

Yes, but keep in mind that the same challenges will still exist. Your web developer will not be authorized to obtain your API credentials from your shipping provider, won't know all of your stocking locations, know your preferences for the quote settings, or know the product-level shipping parameters for your products. You will need to give all of this information to your web developer, usually in a spreadsheet or an email, simply so the web developer can type it into the appropriate page in the app/plugin.