---
title: Migrating to WWEX Group's New API
description: Instructions for how Worldwide Express, Unishippers, and GlobalTranz customers can migrate to the new tech stack.
---

[Skip to content](https://support.eniture.com/migrating-to-wwex-groups-new-api#main-content)

English

Show submenu for translations

[Open Support Ticket](https://support.eniture.com/kb-tickets/new?hsLang=en)

[![eniture\_w89\_h34.jpg\]](https://support.eniture.com/hs-fs/hubfs/eniture_w89_h34.jpg?height=40&name=eniture_w89_h34.jpg)](https://eniture.com/)

- [Open a support ticket](https://support.eniture.com/kb-tickets/new)
- [System status](https://status.eniture.com/)
- [Visit the blog](https://blog.eniture.com/)

Open main navigation

Close main navigation

- [Open a support ticket](https://support.eniture.com/kb-tickets/new)
- [System status](https://status.eniture.com/)
- [Visit the blog](https://blog.eniture.com/)
- English
  
  Show submenu for translations
- [Open Support Ticket](https://support.eniture.com/kb-tickets/new)
- [Contact us](https://eniture.com/contact/)

[Contact us](https://eniture.com/contact/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.eniture.com/?hsLang=en)
2. [General](https://support.eniture.com/general?hsLang=en)

June 4, 2024

# Migrating to WWEX Group's New API

## Instructions for how Worldwide Express, Unishippers, and GlobalTranz customers can migrate to the new tech stack.

Worldwide Express, Unishippers, and GlobalTranz are collectively known today as "WWEX Group." It has been diligently working to rationalize and advance its technology offering. The outcome is a new API (Application Programming Interface) that enhances its customers' experience while retaining the individuality of the group's principals.

An orchestrated effort is underway to migrate the existing customer base from the legacy tech stack to the new tech stack. If you are using an app, module, or plugin published by Eniture Technology that supports any of the WWEX Group partners, you will need to make a simple but timely change to the way you connect your e-commerce store to your WWEX Group partner account.

### Prerequisite

You must have your API credentials to the new API, which consist of a **Client ID** and **Client Secret**. The only way to obtain these is to have a WWEX Group representative provide them to you.

### Step 1: Navigate to the Connection Settings page

Regardless of the e-commerce platform (BigCommerce, Magento, Shopify, WooCommerce), all Eniture Technology products have a Connection Settings page that facilitates the API connection to the WWEX Group partner.

#### BigCommerce

[User Guide](https://eniture.com/bigcommerce-real-time-shipping-quotes/#documentation)

Navigate to **Apps \> Real-time Shipping Quotes**.

On the Dashboard page, locate the tile for the enabled WWEX Group integration (Worldwide Express, Unishippers, or GlobalTranz) and click the **Settings** button.

#### Magento

User Guides:

[Worldwide Express LTL Freight Quotes](https://eniture.com/magento2-worldwide-express-ltl-freight/#documentation)

[Worldwide Express Small Package Quotes](https://eniture.com/magento2-worldwide-express-small-package/#documentation)

[GlobalTranz LTL Freight Quotes](https://eniture.com/magento-2-globaltranz-ltl-freight-quotes/#documentation)

Navigate to **Stores \> Configuration**.

Click on the name of the integration in the menu that appears on the left.

Click on **Connection Settings**.

#### Shopify

User Guides:

[Worldwide Express LTL Freight Quotes](https://eniture.com/shopify-worldwide-express-ltl-freight/#documentation)

[Worldwide Express Small Package Quotes](https://eniture.com/shopfiy-worldwide-express-small-package/#documentation)

[Unishippers Small Package Quotes](https://eniture.com/shopify-unishippers-small-package/#documentation)

[GlobalTranz LTL Freight Quotes](https://eniture.com/shopify-globaltranz-ltl-freight/#documentation)

Navigate to **Apps** and click on the app you have installed.

Click on the **Connection Settings** tab.

#### WooCommerce

User Guides:

[Worldwide Express LTL Freight Quotes](https://eniture.com/woocommerce-worldwide-express-ltl-freight-2/#documentation)

[Worldwide Express Small Package Quotes](https://eniture.com/woocommerce-worldwide-express-small-package-plugin/#documentation)

[Unishippers LTL Freight Quotes](https://eniture.com/woocommerce-unishippers-ltl-freight/#documentation)

[Unishippers Small Package Quotes](https://eniture.com/woocommerce-unishippers-small-package-plugin/#documentation)

[GlobalTranz LTL Freight Quotes](https://eniture.com/woocommerce-globaltranz-ltl-freight/#documentation)

Navigate to **WooCommerce \> Settings**.

Click on the tab for the plugin that you have enabled.

Using the plugin navigation menu, click on the **Connection Settings** link.

### Step 2: Update the Connection Settings

Use the dropdown field to specify that you will be connecting to the "New API".

The Connection Settings page will refresh to reveal fields for **Client ID** and **Client Secret**. Enter the values provided by your WWEX Group representative. If prompted, enter your username and password. These aren't required, but they are helpful in resolving support cases if you need assistance.

Save the settings, and then click the **Test Connection** button. (In some cases, you may need to navigate back to this page to test the connection.)

You should receive an alert informing you that the connection was successful.  If so, you have successfully connected the integration to your migrated WWEX Group account. No further action is required.

### Troubleshooting

If the test connection operation fails, verify your Client ID and Client Secret. If they match what your WWEX Group representative gave you, contact the representative to reconfirm them.

You can try to switch back to the legacy API using the dropdown on the Connection Settings page. Your previous connection settings will still be present. Perform the Test Connection again. If it is successful, then your account hasn't been migrated yet. A WWEX Group account can not be active on both the legacy and new tech stack. 

 

 

- [General](https://support.eniture.com/general?hsLang=en)
- [FreightDesk Online](https://support.eniture.com/freightdesk-online?hsLang=en)
- [LTL Freight](https://support.eniture.com/ltl-freight?hsLang=en)
- [Small Package (Parcel)](https://support.eniture.com/small-package-parcel?hsLang=en)
- [Shopify](https://support.eniture.com/shopify?hsLang=en#main-content)

    - [LTL](https://support.eniture.com/shopify?hsLang=en#ltl)
- [WooCommerce](https://support.eniture.com/woocommerce?hsLang=en)
- [BigCommerce](https://support.eniture.com/bigcommerce?hsLang=en)
- [WIX](https://support.eniture.com/wix?hsLang=en)
- [Magento](https://support.eniture.com/magento?hsLang=en)

- [Open a support ticket](https://support.eniture.com/kb-tickets/new)
- [System status](https://status.eniture.com/)
- [Visit the blog](https://blog.eniture.com/)

[![Eniture Technology](https://support.eniture.com/hs-fs/hubfs/eniture_tech_orange_final_500x192.png?width=200&height=77&name=eniture_tech_orange_final_500x192.png "Eniture Technology")](https://eniture.com)

Eniture Technology Help Center

Copyright © 2025, Eniture Technology