--- title: Migrating to WWEX Group's New API description: Instructions for how Worldwide Express, Unishippers, and GlobalTranz customers can migrate to the new tech stack. --- [Skip to content](https://support.eniture.com/migrating-to-wwex-groups-new-api#main-content) English Show submenu for translations [Open Support Ticket](https://support.eniture.com/kb-tickets/new?hsLang=en) [![eniture\_w89\_h34.jpg\]](https://support.eniture.com/hs-fs/hubfs/eniture_w89_h34.jpg?height=40&name=eniture_w89_h34.jpg)](https://eniture.com/) - [Open a support ticket](https://support.eniture.com/kb-tickets/new) - [System status](https://status.eniture.com/) - [Visit the blog](https://blog.eniture.com/) Open main navigation Close main navigation - [Open a support ticket](https://support.eniture.com/kb-tickets/new) - [System status](https://status.eniture.com/) - [Visit the blog](https://blog.eniture.com/) - English Show submenu for translations - [Open Support Ticket](https://support.eniture.com/kb-tickets/new) - [Contact us](https://eniture.com/contact/) [Contact us](https://eniture.com/contact/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.eniture.com/?hsLang=en) 2. [General](https://support.eniture.com/general?hsLang=en) November 5, 2026 # Migrating to WWEX Group's New API ## Instructions for how Worldwide Express, Unishippers, and GlobalTranz customers can migrate to the new tech stack. ## What is the WWEX Group API migration and what do I need to do? If you use an Eniture Technology app, module, or plugin that connects to Worldwide Express, Unishippers, or GlobalTranz (collectively known as WWEX Group), action is required on your part. WWEX Group has migrated its technology platform to a new API (Application Programming Interface). The legacy API credentials you currently use will stop working once your account is moved to the new platform. This article explains how to reconnect your e-commerce store to your WWEX Group partner account before that happens. ### Prerequisite You must have your API credentials to the new API, which consist of a **Client ID** and **Client Secret**. The only way to obtain these is to have a WWEX Group representative provide them to you. ### Step 1: Navigate to the Connection Settings page Regardless of the e-commerce platform (BigCommerce, Magento, Shopify, WooCommerce), all Eniture Technology products have a Connection Settings page that facilitates the API connection to the WWEX Group partner. ### BigCommerce [User Guide](https://eniture.com/bigcommerce-real-time-shipping-quotes/#documentation) Navigate to **Apps \> Real-time Shipping Quotes**. On the Dashboard page, locate the tile for the enabled WWEX Group integration (Worldwide Express, Unishippers, or GlobalTranz) and click the **Settings** button. ### Magento User Guides: - [Worldwide Express LTL Freight Quotes](https://eniture.com/magento2-worldwide-express-ltl-freight/#documentation) - [Worldwide Express Small Package Quotes](https://eniture.com/magento2-worldwide-express-small-package/#documentation) - [GlobalTranz LTL Freight Quotes](https://eniture.com/magento-2-globaltranz-ltl-freight-quotes/#documentation) Navigate to **Stores \> Configuration**. Click on the name of the integration in the menu that appears on the left. Click on **Connection Settings**. #### Shopify User Guides: - [Worldwide Express LTL Freight Quotes](https://eniture.com/shopify-worldwide-express-ltl-freight/#documentation) - [Worldwide Express Small Package Quotes](https://eniture.com/shopfiy-worldwide-express-small-package/#documentation) - [Unishippers Small Package Quotes](https://eniture.com/shopify-unishippers-small-package/#documentation) - [GlobalTranz LTL Freight Quotes](https://eniture.com/shopify-globaltranz-ltl-freight/#documentation) Navigate to **Apps** and click on the app you have installed. Click on the **Connection Settings** tab. #### WooCommerce User Guides: - [Worldwide Express LTL Freight Quotes](https://eniture.com/woocommerce-worldwide-express-ltl-freight-2/#documentation) - [Worldwide Express Small Package Quotes](https://eniture.com/woocommerce-worldwide-express-small-package-plugin/#documentation) - [Unishippers LTL Freight Quotes](https://eniture.com/woocommerce-unishippers-ltl-freight/#documentation) - [Unishippers Small Package Quotes](https://eniture.com/woocommerce-unishippers-small-package-plugin/#documentation) - [GlobalTranz LTL Freight Quotes](https://eniture.com/woocommerce-globaltranz-ltl-freight/#documentation) Navigate to **WooCommerce \> Settings**. Click on the tab for the plugin that you have enabled. Using the plugin navigation menu, click on the **Connection Settings** link. ### Step 2: Update the Connection Settings Use the dropdown field to specify that you will be connecting to the "New API". The Connection Settings page will refresh to reveal fields for **Client ID** and **Client Secret**. Enter the values provided by your WWEX Group representative. If the page also prompts you for a username and password, enter your WWEX Group account credentials. These fields are not required, but providing them helps WWEX Group support staff resolve cases more quickly if you need assistance. Save the settings, and then click the **Test Connection** button. (In some cases, you may need to navigate back to this page to test the connection.) You should receive an alert informing you that the connection was successful.  If so, you have successfully connected the integration to your migrated WWEX Group account. No further action is required. ### Troubleshooting If the test connection operation fails, verify your Client ID and Client Secret. If they match what your WWEX Group representative gave you, contact the representative to reconfirm them. Switch back to the legacy API using the dropdown on the **Connection Settings** page. Your previous connection settings will still be present. Click **Test Connection** again. A successful result confirms your account has not yet been migrated to the new API — a WWEX Group account cannot be active on both the legacy and new API at the same time. Contact your WWEX Group representative to confirm your migration timeline before attempting to connect to the new API again. If the legacy API test connection also fails, verify that your legacy credentials (username and password) are entered correctly. A failure on both the new and legacy API may indicate a broader account or connectivity issue. Contact your WWEX Group representative for assistance.     - [General](https://support.eniture.com/general?hsLang=en) - [LTL Freight](https://support.eniture.com/ltl-freight?hsLang=en) - [Small Package (Parcel)](https://support.eniture.com/small-package-parcel?hsLang=en) - [BigCommerce](https://support.eniture.com/bigcommerce?hsLang=en) - [Magento](https://support.eniture.com/magento?hsLang=en) - [Shopify](https://support.eniture.com/shopify?hsLang=en#main-content) - [LTL](https://support.eniture.com/shopify?hsLang=en#ltl) - [WIX](https://support.eniture.com/wix?hsLang=en) - [WooCommerce](https://support.eniture.com/woocommerce?hsLang=en) - [FreightDesk Online](https://support.eniture.com/freightdesk-online?hsLang=en) - [Open a support ticket](https://support.eniture.com/kb-tickets/new) - [System status](https://status.eniture.com/) - [Visit the blog](https://blog.eniture.com/) [![Eniture Technology](https://support.eniture.com/hs-fs/hubfs/eniture_tech_orange_final_500x192.png?width=200&height=77&name=eniture_tech_orange_final_500x192.png "Eniture Technology")](https://eniture.com) Eniture Technology Help Center Copyright © 2025, Eniture Technology