Instructions for how Worldwide Express, Unishippers, and GlobalTranz customers can migrate to the new tech stack.
Worldwide Express, Unishippers, and GlobalTranz are collectively known today as "WWEX Group." It has been diligently working to rationalize and advance its technology offering. The outcome is a new API (Application Programming Interface) that enhances its customers' experience while retaining the individuality of the group's principals.
An orchestrated effort is underway to migrate the existing customer base from the legacy tech stack to the new tech stack. If you are using an app, module, or plugin published by Eniture Technology that supports any of the WWEX Group partners, you will need to make a simple but timely change to the way you connect your e-commerce store to your WWEX Group partner account.
Prerequisite
You must have your API credentials to the new API, which consist of a Client ID and Client Secret. The only way to obtain these is to have a WWEX Group representative provide them to you.
Step 1: Navigate to the Connection Settings page
Regardless of the e-commerce platform (BigCommerce, Magento, Shopify, WooCommerce), all Eniture Technology products have a Connection Settings page that facilitates the API connection to the WWEX Group partner.
BigCommerce
Navigate to Apps > Real-time Shipping Quotes.
On the Dashboard page, locate the tile for the enabled WWEX Group integration (Worldwide Express, Unishippers, or GlobalTranz) and click the Settings button.
Magento
User Guides:
Worldwide Express LTL Freight Quotes
Worldwide Express Small Package Quotes
GlobalTranz LTL Freight Quotes
Navigate to Stores > Configuration.
Click on the name of the integration in the menu that appears on the left.
Click on Connection Settings.
Shopify
User Guides:
Worldwide Express LTL Freight Quotes
Worldwide Express Small Package Quotes
Unishippers Small Package Quotes
GlobalTranz LTL Freight Quotes
Navigate to Apps and click on the app you have installed.
Click on the Connection Settings tab.
WooCommerce
User Guides:
Worldwide Express LTL Freight Quotes
Worldwide Express Small Package Quotes
Unishippers LTL Freight Quotes
Unishippers Small Package Quotes
GlobalTranz LTL Freight Quotes
Navigate to WooCommerce > Settings.
Click on the tab for the plugin that you have enabled.
Using the plugin navigation menu, click on the Connection Settings link.
Step 2: Update the Connection Settings
Use the dropdown field to specify that you will be connecting to the "New API".
The Connection Settings page will refresh to reveal fields for Client ID and Client Secret. Enter the values provided by your WWEX Group representative. If prompted, enter your username and password. These aren't required, but they are helpful in resolving support cases if you need assistance.
Save the settings, and then click the Test Connection button. (In some cases, you may need to navigate back to this page to test the connection.)
You should receive an alert informing you that the connection was successful. If so, you have successfully connected the integration to your migrated WWEX Group account. No further action is required.
Troubleshooting
If the test connection operation fails, verify your Client ID and Client Secret. If they match what your WWEX Group representative gave you, contact the representative to reconfirm them.
You can try to switch back to the legacy API using the dropdown on the Connection Settings page. Your previous connection settings will still be present. Perform the Test Connection again. If it is successful, then your account hasn't been migrated yet. A WWEX Group account can not be active on both the legacy and new tech stack.