How to file a loss/damage claim when your UPS relationship is through ShipEngine Carriers.
If you're taking advantage of ShipEngine Carriers you have fantastic rates for UPS parcel services. But how do you file a loss/damage claim if there is a problem with a shipment?
Initiate the loss/damage claims process by completing the form available through the following link:
ShipEngine Carriers - UPS Loss/Damage Claim
Afterward, the claims process will be handled jointly by ShipEngine and UPS.
(Note: The form prominently displays the Stamps.com logo. ShipEngine is a subsidiary of Stamps.com.)