Is the Google "type ahead" feature causing problems with my carrier's API?
How Google abbreviates things can differ from what the carrier API expects
Why is there an address error at checkout?
Address errors at checkout are typically caused by a mismatch between Google's "type ahead" address fill and what the carrier API expects. Google's autocomplete may abbreviate or format a city or street name differently than the carrier API requires — for example, returning St Louis when the carrier API expects Saint Louis, or St. Louis instead of St Louis. Because both values appear correct to the shopper, this conflict can be difficult to identify without closer inspection of the API request and response.
How do I resolve the address error?
If manually correcting the address does not resolve the issue, contact Eniture Support for additional diagnostics. When submitting your support request, include a screenshot of the checkout or cart page from a test order that reproduces the problem. This allows the support team to identify the specific address variant causing the conflict.