---
title: How to Give Eniture Support Access to Your Wix Site
description: Learn how to grant Eniture Support collaborator access to your Wix site, including Store Manager and Manage Apps permissions.
---

[Skip to content](https://support.eniture.com/how-to-give-eniture-support-access-to-your-wix-site#main-content)

English

Show submenu for translations

[Open Support Ticket](https://support.eniture.com/kb-tickets/new?hsLang=en)

[![eniture\_w89\_h34.jpg\]](https://support.eniture.com/hs-fs/hubfs/eniture_w89_h34.jpg?height=40&name=eniture_w89_h34.jpg)](https://eniture.com/)

- [Open a support ticket](https://support.eniture.com/kb-tickets/new)
- [System status](https://status.eniture.com/)
- [Visit the blog](https://blog.eniture.com/)

Open main navigation

Close main navigation

- [Open a support ticket](https://support.eniture.com/kb-tickets/new)
- [System status](https://status.eniture.com/)
- [Visit the blog](https://blog.eniture.com/)
- English
  
  Show submenu for translations
- [Open Support Ticket](https://support.eniture.com/kb-tickets/new)
- [Contact us](https://eniture.com/contact/)

[Contact us](https://eniture.com/contact/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.eniture.com/?hsLang=en)
2. [WIX](https://support.eniture.com/wix?hsLang=en)

September 18, 2026

# How to Give Eniture Support Access to Your Wix Site

## To help troubleshoot your Eniture app, our support team may need temporary collaborator access to your Wix site.

### Invite Eniture Support

1. Sign in to Wix and open the dashboard for the site where the Eniture app is installed.
2. Go to **Settings**
3. Under the **General** heading **→** select **Roles & Permissions**
4. Click the blue **Invite Collaborators** button in the top right corner.
   
   ![](https://support.eniture.com/hs-fs/hubfs/image-png-Sep-18-2026-05-35-13-1882-PM.png?width=650&height=102&name=image-png-Sep-18-2026-05-35-13-1882-PM.png)
5. Under **Email Addresses** enter **[support@eniture.com](mailto:support@eniture.com)**.
   
   ![](https://support.eniture.com/hs-fs/hubfs/image-png-Sep-18-2026-05-36-58-5204-PM.png?width=650&height=270&name=image-png-Sep-18-2026-05-36-58-5204-PM.png)
6. Enable **Website Designer** in the list of **General Roles.
   
   ![](https://support.eniture.com/hs-fs/hubfs/image-png-Sep-18-2026-05-38-20-3192-PM.png?width=650&height=272&name=image-png-Sep-18-2026-05-38-20-3192-PM.png)**
7. Scroll down to **Stores Roles** and enable **Store Manager**.
   
   **![](https://support.eniture.com/hs-fs/hubfs/image-png-Sep-18-2026-05-40-04-0229-PM.png?width=650&height=94&name=image-png-Sep-18-2026-05-40-04-0229-PM.png)**
8. If you have a role permission for **App Market**, enable **Manage Apps**. If not, scroll to the bottom of the roles list and click **+ Create Custom Role**. 
     1. Provide a name for the role, such as **App Support**, and a description.
     2. Expand the option for **App Market** and enable **Manage Apps**.
        
        ![](https://support.eniture.com/hs-fs/hubfs/image-png-Sep-18-2026-05-44-21-6975-PM.png?width=600&height=154&name=image-png-Sep-18-2026-05-44-21-6975-PM.png)
9. Click the **Save** button.
10. Click the **Send Invite** button. If you're presented with a popup titled, **Let us know how you're connected**, choose the option to **Skip**, or choose **An agency or freelancer who helps me build websites**.

### Once the Invite Is Sent

Reply to your Eniture support ticket and let us know. We can then accept the invitation and continue working on your request.

Please do not send us your Wix password or other login credentials.

### Wix Help

[Inviting People to Collaborate on Your Site](https://support.wix.com/en/article/inviting-people-to-contribute-to-your-site)  
[Creating and Managing Custom Roles for Collaborators](https://support.wix.com/en/article/roles-permissions-creating-and-managing-custom-roles-for-collaborators)

- [General](https://support.eniture.com/general?hsLang=en)
- [FreightDesk Online](https://support.eniture.com/freightdesk-online?hsLang=en)
- [LTL Freight](https://support.eniture.com/ltl-freight?hsLang=en)
- [Small Package (Parcel)](https://support.eniture.com/small-package-parcel?hsLang=en)
- [Shopify](https://support.eniture.com/shopify?hsLang=en#main-content)

    - [LTL](https://support.eniture.com/shopify?hsLang=en#ltl)
- [WooCommerce](https://support.eniture.com/woocommerce?hsLang=en)
- [BigCommerce](https://support.eniture.com/bigcommerce?hsLang=en)
- [WIX](https://support.eniture.com/wix?hsLang=en)
- [Magento](https://support.eniture.com/magento?hsLang=en)

- [Open a support ticket](https://support.eniture.com/kb-tickets/new)
- [System status](https://status.eniture.com/)
- [Visit the blog](https://blog.eniture.com/)

[![Eniture Technology](https://support.eniture.com/hs-fs/hubfs/eniture_tech_orange_final_500x192.png?width=200&height=77&name=eniture_tech_orange_final_500x192.png "Eniture Technology")](https://eniture.com)

Eniture Technology Help Center

Copyright © 2025, Eniture Technology