Step-by-step instructions on how to cancel the automatically renewed subscriptions to Magento extensions and Woocommerce plugins.
When you purchase a subscription to one of Eniture Technology's Magento extensions or Woocommerce plugins, the subscription will automatically renew at the end of each subscription period. To turn off the auto-renew feature, follow the steps below. When the auto-renew feature is disabled, the extension or plugin will be disabled at the end of the current subscription period.
Step 1 - Access the Customer Portal
Login to eniture.com. Your username is the email address used when you registered for the API Key. Your password was created during the registration process unless you changed it. If you don't remember your password, use the password recovery link to reset it.
Step 2 - Choose API Keys from the Navigation Menu
Choose API Keys from the navigation menu.
Step 3 - Access the Manage API Key page
On the My API Keys page, locate the API key whose subscription you don't want to renew automatically. Click on its Edit link.
Step 4 - Disable the API Key Subscription
Scroll to the bottom of the Manage API Key page. In the dropdown field labeled Change Subscription Plan, choose Disabled. Afterward, click the Save Changes button at the bottom of the page.
