How To Cancel (Disable) Automatically Renewed Subscriptions

Step-by-step instructions on how to cancel the automatically renewed subscriptions to Magento extensions and Woocommerce plugins.

When you purchase a subscription to one of Eniture Technology's Magento extensions or Woocommerce plugins, the subscription will automatically renew at the end of each subscription period.  To turn off the auto-renew feature, follow the steps below.  When the auto-renew feature is disabled, the extension or plugin will be disabled at the end of the current subscription period.

Step 1 - Access the My Licenses page

Login to  Your username is the email address used when registering for the license. Your password was created during the registration process, unless you've changed it.  If you don't remember your password, use the password recovery link to reset it.


Step 2 - Choose My Licenses from the Navigation Menu

Choose My Licenses from the navigation menu.

Step 3 - Access the Manage License page

On the My Licenses page, locate the license whose subscription you don't want to automatically renew.  Click on its Edit link.

Step 4 - Disable the License Subscription

Scroll to the bottom of the Manage License page. In the dropdown field labeled Change Subscription Plan, choose Disabled.  Afterward, click the Save Changes button at the bottom of the page.