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How do I set up and use third-party billing in FreightDesk Online?

Learn how to set up third-party billing in FreightDesk Online, either by applying one account to all shipments or by selecting accounts on a per-shipment basis.

FreightDesk Online gives you two ways to manage third-party billing. Which option you use depends on whether you want billing to always go to the same account or if you need flexibility on a shipment-by-shipment basis.

Carrier Support

The Relation To Account and Bill To Third Parties features are not available with every carrier integration. This is only supported for asset-based LTL Freight (non-3PL) carriers. An asset-based carrier is one that owns and controls its own trucks, ships, airplanes, and warehouses, to move freight for clients.

Option 1: Carrier Settings → Relation To Account

When you connect, or Edit, a carrier under Settings → Connections → Connected Carriers, you’ll see a field called Relation To Account.

  • Shipper: Shipments created in FreightDesk Online using this connection will use this account as the bill-to account. Many carriers require that the address used for the shipment origin match what they have recorded for the account in their system.
  • Third Party: Every shipment created with this connection will be billed to the account entered in the carrier connection settings. The address provided for the connection will appear on the BOL in the THIRD PARTY FREIGHT CHARGES BILLED TO section, and the FREIGHT CHARGE TERMS will be set to "3rd Party".

Use this option if:
You always want shipments with that carrier billed to the same account without having to select it each time.

Option 2: Directories → Bill To Third Parties

If you need flexibility, use the Directories → Bill To Third Parties feature.

  1. Go to Directories → Bill To Third Parties and add the address of the party you want to receive the billing.
  2. When you create an LTL shipment using a carrier that allows third-party billing using this method, a Bill To Third Party section will appear on the Shipment Details page, below the Additional Services section.
  3. Choose the address you added earlier from the dropdown.

When the BOL is printed, selected address will appear in the THIRD PARTY FREIGHT CHARGES BILLED TO section, and the FREIGHT CHARGE TERMS will be set to "3rd Party".

Use this option if:
You want to decide shipment by shipment which party should be billed.

Summary

  • Carrier Settings (Relation To Account): Sets the billing relationship for all shipments created using the carrier connection.
  • Directories → Bill To Third Parties: Provides more flexibility in directing billing on a shipment-by-shipment basis.

Other Related Help Desk Articles

  • Asset-Based Carrier vs. 3PL PRO Number Assignment (learn more): How PRO Number assignments for LTL freight shipments differ when shipping through an asset-based carrier versus a 3PL.