---
title: How to Avoid Cached Shipping Rates When Testing Shopify Checkout
description: How to make sure your results aren't coming from the browser's cache
---

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September 25, 2026

# How to Avoid Cached Shipping Rates When Testing Shopify Checkout

## Learn how to make sure Shopify generates a new shipping-rate request when testing rates on the checkout page.

When repeatedly testing shipping rates on Shopify, the checkout page may display a previously calculated result instead of generating a new shipping-rate request. This can make it appear that a change you made didn't resolve the problem.

### Change the First name on the checkout page

The easiest way to make sure Shopify generates a new shipping-rate request is to **slightly modify the First name in the shipping address each time you perform a test checkout**.

A convenient way to do this is to add or change a middle initial. For example:

- **Jonathan A**
- **Jonathan B**
- **Jonathan C**

Continue changing the letter for each test checkout.

The specific letter isn't important. Changing the First name causes Shopify to generate a new shipping-rate request without changing the shipment information that determines the shipping rate, such as the destination ZIP code, products, quantities, weight, or other shipping characteristics.

#### Confirm the new request in the Logs

If **Enable Logs** is turned on in your Eniture app, performing the checkout after changing the First name should generate a new entry in the app's **Logs**.

A new log entry confirms that Shopify generated a new shipping-rate request.

This is especially important when troubleshooting shipping rates that aren't appearing. Before concluding that a change didn't resolve the problem—or that Shopify didn't request a rate from the Eniture app—change the First name and perform another test checkout.

### Clearing your browser's cache

Clearing your browser's cache is another commonly suggested way to avoid cached website content, but **it isn't the recommended method for testing Shopify shipping rates**.

Clearing the browser cache can be invasive. Depending on the browser and the options selected, it may remove stored website data and require you to sign back in to websites or restore other browser information.

More importantly, clearing your browser's cache may not solve the problem. The cached shipping-rate result may be coming from **Shopify rather than your browser**. Clearing information stored locally by the browser won't necessarily cause Shopify to generate a new shipping-rate request.

For these reasons, changing the **First name** on the Shopify checkout page is easier, less disruptive, and more reliable for shipping-rate testing.

If you still choose to clear your browser's cache, consult the instructions provided by your browser. Be careful to review which types of stored data will be removed before confirming the operation.

### When troubleshooting shipping rates

When testing a change you've made to an Eniture app or its settings:

1. Make the change and save it.
2. Return to Shopify checkout.
3. Change the **First name** by adding or changing the middle initial.
4. Continue through checkout so Shopify requests shipping rates again.
5. If logging is enabled, verify that a new entry appears in the Eniture app's **Logs**.
6. Evaluate the results of the new checkout.

This gives you a controlled test: **the shipping information remains materially the same, while Shopify is prompted to generate a new shipping-rate request.**

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